Terms and Conditions

Copyright

All Web site design, text, graphics, logos, button icons, images, audio clips, the selection and arrangement thereof, and all software is Copyright (c) 2017 CASTLE BRIDGE SPA, ALL RIGHTS RESERVED. The compilation (meaning the collection, arrangement and assembly) of all content on this Web site is the exclusive property of True Nature Group (“CASTLE BRIDGE SPA”) and protected by U.S. and international copyright laws. All software used on this site is the property of CASTLE BRIDGE SPA or its software suppliers and is protected by U.S. and international copyright laws. Permission is granted to electronically copy and to print in hard copy portions of this Web site for the sole purpose of placing an order with CASTLE BRIDGE SPA or using this Web site as a shopping resource. Any other use of materials on this Web site — including reproduction for purposes other than those permitted above, modification, distribution, republishing, transmission, display or performance – without the prior written permission of CASTLE BRIDGE SPA is strictly prohibited.

All material and information presented by CASTLE BRIDGE SPA is intended to be used for educational or informational purposes only. The statements made about products have not been evaluated by the U.S. Food and Drug Administration and the results reported, if any, may not necessarily occur in all individuals. The statements and products are not intended to diagnose, treat, cure or prevent any condition or disease. Please consult with your own physician or health care practitioner regarding the suggestions and recommendations made at CASTLE BRIDGE SPA.

Trademarks

CASTLE BRIDGE SPA, and all page headers, custom graphics and button icons are service marks, trademarks, and/or trade dress of CASTLE BRIDGE SPA and may not be used in connection with any product or service that is not offered by CASTLE BRIDGE SPA in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits CASTLE BRIDGE SPA. All other trademarks, product names and company names or logos cited herein are the property of their respective owners.

Disclaimer

CASTLE BRIDGE SPA IS PROVIDING THIS SITE AND ITS CONTENTS ON AN “AS-IS” BASIS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE OPERATION OF THIS SITE, THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS, INCLUDED ON THIS SITE. TO THE FULLEST EXTENT PERMITTED BY LAW, CASTLE BRIDGE SPA DISCLAIMS ALL SUCH REPRESENTATIONS AND WARRANTIES, INCLUDING FOR EXAMPLE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, CASTLE BRIDGE SPA DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS SITE IS ACCURATE, COMPLETE OR CURRENT. Price and availability information is subject to change without notice.

CASTLE BRIDGE SPA WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS WEB SITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES.

Applicable Law

This site is created and controlled by CASTLE BRIDGE SPA in the State of Texas, U.S.A. As such, the laws of the State of Texas will govern these disclaimers, terms and conditions, without giving effect to any principles of conflicts of laws. CASTLE BRIDGE SPA reserves the right to make changes to its Web site and these disclaimers, terms and conditions at any time.

Our Address

Castle Bridge Inc 8725 Davis Blvd Suite 202 Keller, TX 76248

Pricing Information

All pricing on CASTLE BRIDGE SPA is in US dollars unless specifically indicated otherwise.

Shipping Information

Orders usually ship within 1-3 business days out of our US warehouse. If you place your order before 12 pm PST on a business day, your order will usually ship that same day. US orders will typically arrive within 3-7 business days depending on where you live. We are not responsible for late shipments due to carrier delays.

International Orders

For orders outside of the United States, your local authorities may hold and assess additional customs and duty fees on your order, which you will need to pay prior to order delivery. These fees and the delivery times for your order are outside of our control and are the responsibility of the customer. Any order cancellations or refunds after the order has shipped are subject to our standard Return Policy.

Return Policy for items purchased online

Misships, Missing Items, Damaged Items: Please inform us within 3 business days of the delivery if there are any problems with your order. Clearance items, including Out of Box items are FINAL SALE and not eligible for refunds or exchanges. Our return policy is detailed here. Shipping charges cannot be refunded – the cost of shipping will be deducted from the refund total.

Color Information

While CASTLE BRIDGE SPA has tried to accurately display the colors of products, the actual colors you see will depend on your monitor and may not be accurate.

Fraud Protection Program

As part of our order processing procedures, we screen all received orders for fraud or other types of unauthorized or illegal activity. We reserve the right to refuse to process any order due to suspected fraud or unauthorized or illegal activity. If such is the case, we may reject your order or our Customer Service department may call you at the phone number you provided to confirm your order. We also reserve the right to cancel any account or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.

Comments, Feedback and Other Submissions

CASTLE BRIDGE SPA welcomes your comments and feedback regarding this Web site, and CASTLE BRIDGE SPA products and services. Any information, materials, suggestions, ideas or comments sent to CASTLE BRIDGE SPA will not be treated as confidential, proprietary or trade secret information and, by submitting such information, you are granting CASTLE BRIDGE SPA an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such information for any purpose whatsoever.

If you have any questions about these Terms and Conditions, or the content or practices of our website, you can contact Castle Bridge Spa directly at:

Castle Bridge Inc

8725 Davis Blvd Suite 202

Keller, TX 76248

(T) 800.807.0354

(D) 817.808.9097

(F) 800.640.0721

Policy last updated: May, 2017

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